Emerson MONITORING OpenComms User Manual

SITE MONITORING AND SERVICESOPENCOMMS™ NFORM USER MANUALVersion 1.2Release

Who Can Benefit From Nform?53.0 WHO CAN BENEFIT FROM NFORM?Any industry operating devices utilizing the SNMP protocol can benefit from using Nform to

What is Required to Use Nform?64.0 WHAT IS REQUIRED TO USE NFORM?Visit the Liebert Web site at http://nform.liebert.com for the latest product informa

Sample Nform Configuration75.0 SAMPLE NFORM CONFIGURATIONNform is installed on a single workstation and can be configured to monitor and manage up to

Installing the Software86.0 INSTALLING THE SOFTWAREThis section explains how to install OpenComms Nform. • For a first-time installation, follow the i

Installing the Software96.3 Upgrading to a Newer Version of NformWhen upgrading to a newer version, the user does not need to remove the existing inst

Overview of Nform Net Event Manager107.0 OVERVIEW OF NFORM NET EVENT MANAGERThis section provides a quick look at the features available with various

Overview of Nform Net Event Manager117.1.1 Configure Menus and Toolbar ButtonsWhen the Configure tab is selected, Nform displays three menus at the to

Overview of Nform Net Event Manager127.2 Navigate Tab—OverviewThe main features of the Navigate tab are:• Viewing summary status, alarm history, and p

Overview of Nform Net Event Manager137.2.1 Navigate Menus and Toolbar ButtonsWhen the Navigate tab is selected, Nform displays up to four menus at the

Overview of Nform Net Event Manager147.2.2 Informational Icons in the Navigation TreeThe navigation tree’s informational icons change to indicate norm

iTABLE OF CONTENTSOPENCOMMS™ NFORM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11.

Overview of Nform Net Event Manager157.3 Nform FeaturesTable 5 lists the features available in Nform.Table 5 Features available in NformFeature OpenCo

Getting Started With Nform168.0 GETTING STARTED WITH NFORMAfter installing the software, you should change the default password for security purposes

Getting Started With Nform178.4 Change the Administrator PasswordThe software has two users, Administrator and Power User. The Administrator has full

Getting Started With Nform188.5 Enter the Nform License KeyYou must install the Nform license key from the sticker on the CD case before configuring N

Getting Started With Nform198.6 Install the MultiLink Network Shutdown License (Optional)If you purchased the MultiLink Network Shutdown License—eithe

Getting Started With Nform208.7 Set Up Security SettingsAs a security precaution, you may enable a feature that locks the Nform application after a sp

Configuring Nform Devices219.0 CONFIGURING NFORM DEVICESThis section describes how to configure devices that will be monitored, add floor plans as vis

Configuring Nform Devices229.2 Set Up the DeviceThe SNMP Devices window has three tabs:• The Device Setup tab allow you to enter a community string an

Configuring Nform Devices239.2.2 Views tabThe Views tab displays the types of data that can be retrieved from an SNMP device and displayed in the Navi

Configuring Nform Devices249.2.3 Alarms tabThe Alarms tab allows you to link actions, such as sending an e-mail, to specific alarms—this is described

ii9.0 CONFIGURING NFORM DEVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219.1 Add a Device . . . . . .

Configuring Nform Devices259.3 Add Devices to Navigation TreeThe Navigation tree window allows you to designate which managed devices will be monitore

Configuring Nform Devices269.4 Add Floor Plans to Show Device LocationFloor plans may be added to Nform’s navigation tree as visual reminders of where

Configuring Nform Devices279.5 Add Floor Plans to Navigation TreeAfter adding floor plans to Nform, you must also place them in the navigation tree. M

Configuring Nform Devices289.6 Services and Applications9.6.1 Alarm Service - ConfigurationNform has seven alarm service options that may be configure

Configuring Nform Devices299.6.2 Alarm Service - Event AlarmsThe Alarm Service has event alarms, listed in Table 7, that you may map to any configured

Configuring Nform Devices309.6.3 Trap ServiceThe Trap Service is responsible for receiving and processing alarm notifications, or traps, from man-aged

Configuring Nform Devices319.6.4 SNMP ServiceNform has SNMP Service features for polling devices and testing Nform’s handling of traps, as listed in T

Configuring MultiLink Devices3210.0 CONFIGURING MULTILINK DEVICESThis section describes how to configure MultiLink 1.5 clients to receive shutdown not

Configuring MultiLink Devices3310.2 Add a MultiLink ClientBefore adding and setting up MultiLink clients for notifications, the MultiLink Network Shut

Configuring MultiLink Devices3410.3 Set Up a MultiLink Notify ActionAfter adding MultiLink 1.5 client computers to Nform, you may configure Nform to s

iii13.0 MANAGING ALARMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5313.1 View Alarms .

Local and Server Notification Configuration3511.0 LOCAL AND SERVER NOTIFICATION CONFIGURATIONThis section describes how to configure Nform to alert ad

Local and Server Notification Configuration3611.2 Server NotificationsCertain Nform features may be set up to protect valuable equipment, data and oth

Local and Server Notification Configuration3711.2.1 Set Up an E-Mail ActionTo set up an e-mail:• Log on as Administrator and click on the Configure ta

Local and Server Notification Configuration3811.2.2 Set Up a File Write ActionTo set up a File Write Action:• Log on as Administrator and click on the

Local and Server Notification Configuration3911.2.3 Set Up an External Program to RunTo set up an external program to run:• Log on as Administrator an

Local and Server Notification Configuration4011.2.4 Assign Actions to Alarms After an action is created, it must be assigned to an alarm for a managed

Local and Server Notification Configuration4111.3 Advanced NotificationThe Get Request feature allows Nform to collect data on the status of connected

Local and Server Notification Configuration4211.3.2 SNMP Set RequestTo set up an SNMP set request to control a device:• Log on as Administrator and cl

Nform Monitoring—Navigation Tree4312.0 NFORM MONITORING—NAVIGATION TREENform constantly monitors the devices set up using the Configure tab and perfor

Nform Monitoring—Navigation Tree4412.2 Information Available for HTML-Supported DevicesNform’s Navigate window for devices with Web-enabled SNMP cards

ivFIGURESFigure 1 Sample Nform configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Nform Monitoring—Navigation Tree4512.2.2 HTML control tab (selected devices only)The HTML control tab allows you to take actions such as testing a UPS

Nform Monitoring—Navigation Tree4612.2.3 HTML configure tab (selected devices only)The HTML configure tab allows you to change some configuration sett

Nform Monitoring—Navigation Tree4712.2.4 HTML event log tab (selected devices only)The HTML event log tab allows you to view data from the event log i

Nform Monitoring—Navigation Tree4812.2.5 HTML support tabThe HTML support tab displays vital information about the SNMP card and the device, along wit

Nform Monitoring—Navigation Tree4912.3 Information Available for Non-HTML DevicesFor devices without HTML support (non-HTML devices), Nform’s Navigate

Nform Monitoring—Navigation Tree5012.3.2 Set ValuesNform allows you to enter a set value for certain data points—only those with Write permission, not

Nform Monitoring—Navigation Tree5112.3.3 Download DeviceAfter entering set values, as described in 12.3.2 - Set Values, you must download them to the

Nform Monitoring—Navigation Tree5212.3.4 View Data DefinitionTo assist users in entering set values, Nform provides data definitions for some devices.

Managing Alarms5313.0 MANAGING ALARMSThis section describes how to view a listing of alarms, silence the default beep, change the status of alarms, ad

Managing Alarms5413.1 View AlarmsThere are several ways to view alarms in the Net Event Manager. • Alarms are displayed when Nform is started before y

1OPENCOMMS™ NFORMVersion 1.2 ReleaseUser ManualLiebert® Corporation SL-29000 (June 7, 2005)Liebert Corporation Liebert Europe Liebert Asia1050 Dearbor

Managing Alarms5513.3 Silence the Default BeepNform can be configured to play a beeping sound—the default beep—in the monitoring computer when Nform r

Managing Alarms5613.6 Add or View Alarm CommentsNform allows you to add notes to any alarm in the alarm listing. The notes can be viewed and edited at

Managing Alarms5713.7 Change Colors Indicating Alarm StatusYou may change the default alarm status colors to suit your preferences. To do so:• Log on

Running Nform5814.0 RUNNING NFORMAfter installation, the Nform services begin running in the background, monitoring and managing all configured device

Uninstalling Nform / Removing License Keys5915.0 UNINSTALLING NFORM / REMOVING LICENSE KEYSThis section describes how to remove the Nform application

Uninstalling Nform / Removing License Keys6015.2 Deleting License Keys15.2.1 Deleting Secondary Nform License KeysYour primary Nform license key canno

Liebert Software Program License Agreement6116.0 LIEBERT SOFTWARE PROGRAM LICENSE AGREEMENTThis section contains the license agreement for Liebert Ope

Liebert Software Program License Agreement62LIMITED WARRANTY: Liebert represents that it has the right and authority to grant the license herein. Li

Technical Information & Frequently Asked Questions63APPENDIX A-TECHNICAL INFORMATION & FREQUENTLY ASKED QUESTIONS1. What is a DHCP server?DHCP

Data Monitored by Nform64APPENDIX B-DATA MONITORED BY NFORMLiebert supplies a template for each SNMP device, containing data points and alarms applica

What Is Nform?21.0 WHAT IS NFORM?Liebert developed Nform to use Simple Network Management Protocol (SNMP) to monitor and man-age a wide variety of net

Data Monitored by Nform65B.2 SAMPLE VALUES FROM A UPSThe information available for monitoring varies by type of unit being monitored—the type of UPS,

Ordering Parts From Liebert66APPENDIX C-ORDERING PARTS FROM LIEBERTThe table below lists part numbers for items available from Liebert Global Services

The Company Behind the ProductsWith over a million installations around the globe,Liebert is the world leader in computer protectionsystems. Since its

What Is Nform?31.2 What’s New in Version 1.2Table 1 summarizes the new features available in Nform Version 1.2.Table 1 New features in Nform Version 1

How Do You Contact Liebert for Technical Support?42.0 HOW DO YOU CONTACT LIEBERT FOR TECHNICAL SUPPORT?For help on deciding how to set up Nform or any