Emerson Site Manager Installation Guide download pdf (Page 123)

Installation Guide AMS Suite: Intelligent Device Manager

NOVEMBER 2013

123

ERROR MESSAGE /

INDICATION:

Unable to launch the AMS Device Manager application from the

Client SC Station.

POSSIBLE

SOLUTION:

Add sqlserver.exe and sqlbrowser.exe to the exception list. See

“Changing Windows Firewall settings” on page 111.

ERROR MESSAGE /

INDICATION:

AMS Device Manager may be slow to start when launched from the

Windows Start menu. The following messages are displayed in the

Application event log:

Unable to retrieve the current configuration information for server,

<PC name>.

Error calling GetServersAsXml.

POSSIBLE

SOLUTION:

Add AMSServicesHoster.exe to the exception list. See “Changing

Windows Firewall settings” on page 111.

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Emerson Site Manager Installation Guide Page 123